This policy explains what Attuned collects, why, and what we do with it. The short version: we collect only what the app needs to work, we don't run ads, and we never sell your data.
- We do not sell or rent your personal data to anyone.
- We do not show ads or share your data with advertisers.
- We collect the minimum needed to run the app, and you can ask us to delete it.
Who we are
Attuned ("Attuned," "we," "us") is a social music application that connects listeners across streaming services. This policy covers our website (attuned.social), our waitlist, and the Attuned mobile app. If you have questions, reach us at hello@attuned.social.
Information we collect
We collect information in a few narrow categories:
- Waitlist email. If you join our waitlist, we store the email address you give us so we can tell you when we launch.
- Account information. When the app launches, creating an account may involve a name, email, and a profile you choose to set up.
- Streaming service data. When you connect Spotify or Apple Music, we access — with your permission, through their official sign-in — information such as your library, playlists, listening history, and top artists. We use this to power playlists, stats, and concert recommendations. We do not receive your streaming-service password.
- Content you create. Playlists, messages, posts, photos, and other content you share in the app.
- Usage and device data. Basic technical information (device type, app version, general activity) needed to operate and improve the service.
How we use your information
- To provide core features: cross-platform playlist sync, listening stats, the social feed, group messaging, and concert discovery.
- To match you with concerts based on the artists you actually listen to.
- To communicate with you about the app, including launch and account notices.
- To keep the service secure, prevent abuse, and fix problems.
We do not use your information to serve advertising, and we do not build profiles of you to sell.
How your information is shared
We share information only in these limited ways:
- With other users, as you direct. Content you add to shared playlists, groups, or your profile is visible to the people you share it with.
- With streaming and event partners, to make features work. To sync playlists we send necessary track information to Spotify and Apple Music; to show concerts we use event data from partners such as Bandsintown, SeatGeek, and Ticketmaster. When you tap through to buy a ticket, you're handed off to that partner's own site under their policies.
- With service providers. We use infrastructure vendors (such as our hosting and database provider) that process data on our behalf under confidentiality obligations.
- For legal reasons. If required by law, or to protect the safety and rights of our users or the public.
We do not sell your personal data. If that ever changed, we would tell you first and give you a clear choice.
Your choices and rights
- You can disconnect a streaming service at any time from within the app.
- You can ask us to access, correct, or delete your personal data by emailing hello@attuned.social.
- You can unsubscribe from the waitlist or other emails at any time.
- Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA. We honor those requests.
Data retention
We keep your information for as long as your account is active or as needed to provide the service. When you delete your account, we delete or de-identify your personal data within a reasonable period, except where we must keep it to meet legal obligations.
Security
We use industry-standard measures to protect your data, including encrypted connections and access controls. No system is perfectly secure, but we work to protect your information and to limit what we collect in the first place.
Children
Attuned is not directed to children under 13 (or the minimum age in your country), and we do not knowingly collect their data. If you believe a child has given us information, contact us and we'll remove it.
Changes to this policy
We may update this policy as the product grows. If we make material changes, we'll update the date above and, where appropriate, notify you in the app or by email.
Contact
Questions about privacy? Email hello@attuned.social and we'll get back to you.